Trust, meatballs and permeability: it all depends...

Seth Godin has just posted on how it was getting important to share internal information to get externals quickly involved. It reduces costs and speeds things up… As a small - time consultant, I can only agree. But then again, it all depends on trust and the business you’re in (at that moment)..

My client trusts me, of this I am sure. And I get to look at a lot of sensitive information. BUT, if we ever have to communicate to the external world, it goes through not one but two layers of senior management and legal review.

And I think that’s right. Because, much as we all love to embrace change and trust and all the fantastic possibilities of truly open communication and collaboration, there are times when watching what you say and write does make a hell of a difference.