When all places are nice....

I joined a health club yesterday, because it was nice.

The concept of the club is recognizable - they want to create a place where you feel at home - a “third place” between home and work where someone can come, relax, meet people, and consume the product being served - in this case fitness services.

Starbucks did this, and the others copy it. It’s a trend - as people tend to watch their pennies carefully, they still demand more and more value for their money. So service providers move into providing more and more ancillary services while creating the “home away from home” concept…

My question is: Until which point is this viable? When all places (not just health clubs) are “nice to be in”, folks will make choices. And the choice may not fall on the one who invested the most and has the most services.

It would be interesting to see and influence how this plays out!